As a graphic designer, I have always relied on “word of mouth” as a means of being introduced to new creative business needs and clients. Since deciding in the last two months to expand my creative services by offering an additional illustrative range of products to potential clients. I enquired about your web design and production services. From day one, you were a listening ear to what I was looking to achieve from my site, gave me various alternative suggestions to how I could achieve those goals, and following many conversations on the subject, came up with a portfolio approach for my bespoke website. With its launch in the next few days, I am looking forward to promoting our joint venture. Thank you for keeping me updated on the progress at each stage, chasing me when I was to supply missing elements, and generally being there to answer questions when asked. I will be pleased to recommend your services to other business contacts I meet who need to promote their product or services via a website or like myself create new web presents.